Thank You for Contacting VOPED
Someone will get in touch with you shortly. Check below to see if your questions have been answered in our FAQ:
How does the free 30-day trial work?
You can sign up for a free trial account and receive your log in information via email right away. The free trial account gives you access to the VOPED video content management system (the Management Console), which will allow you to upload video content, create and publish embedded players to your website, and a number of other features. You are provided with 20 GB of streaming bandwidth usage during your Free Trial, and there is a Help section provided within your account to assist you.
Are there any features that are not available through VOPED’s 30-day free trial?
Yes: full payment gateway integration, Frontier hosted websites, mobile apps, third party analytics and other premium features.
How is content uploaded?
- There are several ways that you can upload your video content.
- Use the Management Console to upload videos smaller than 1 GB.
- Use our FTP desktop uploader utility for videos larger than 1 GB. The utility is available for download from the My EVP Page of the Management Console.
- For a larger content library, transfer via direct FTP can be arranged with our engineers.
What are the options for publishing video content?
There are a number of ways you can publish your online video content through the VOPED platform:
Basic — use one of our standard embedded players, available in the Management Console, and publish it to your website.
Custom — use the Widget Design Studio to customize an embedded player, generate the embed code, and publish it to your website. For Enterprise level accounts, access to our in-house Creative team is also an option for specialized player design.
Complete video website: Frontier — our hosted website solution. If you don’t want to develop, manage, and host your own video website, VOPED’s Frontier is a perfect out-of-the-box online video technology solution.
Public API — the VOPED public API provides developer tools for clients who want to integrate their own designed and hosted website with the VOPED platform.
Mobile solutions — deliver to mobile through a responsive mobile video site, or through your own apps in marketplaces for iPhone, iPad, and Android apps.
Branded apps — for your premium content deliver to connected devices like Roku and Smart TVs. We design, create, and register client-branded apps.
HTML5 — for mobile devices we have an HTML5 video player available for individually embedded videos.
What are the options and tools for monetizing video content?
The VOPED platform offers the necessary technology and tools to provide a return on investment.
Payment Gateway Integration — VOPED’s payment gateway system is integrated with both PayPal and Authorize.net to process your subscription or Pay Per View transactions. You have the option of using either or both payment gateways. We also offer integration for international premium content owners that need a specific payment gateway solution. In the Management Console you can create per-view and subscription based pricing models to apply to your content library.
Ad Delivery — In-house ads, or sponsored ads, are delivered through the VOPED ad management feature. For clients who meet the requirements for third-party ad networks the VOPED platform is VAST and VPAID compliant and integrated with Tremor’s Acudeo ad serving platform.
How does Frontier work?
Frontier is our hosted video website solution. We created Frontier to simplify the task of creating a video website. The Frontier Demo site is the standard layout. The positions of the thumbnails and the players and links are fixed, but all of the colors and the logo can be changed to your design specifications so that the site is branded for your company or organization. The VOPED Tech Team can also provide a customized Frontier site based on your specific needs, and our designers can work with you to develop the visual design of that custom site. You would then upload and manage your own content using your VOPED account, and then when you are ready to go live we would launch the site, pointing your URL to our servers. There are a number of benefits to going with a Frontier site, which you can read about on the main Frontier page.
Does VOPED work with international clients?
Yes, we do. Online video is exploding all over the world and there’s a great need for an established technology offering like VOPED that can provide turnkey applications for a quick launch into global markets. If you are based outside of the US, and you have a need for worldclass online video technology and/or Digital Rights Management (DRM), please contact us and let us know how we can help.
What are the next steps to launch an online video service or make changes to my current one?
If you have an online video business plan, and have content or are working on acquiring content, then we’ll help you get set up with the technology that you need to carry out your plan. We’ll begin by making sure that the VOPED platform is the right match for you. You can contact us and tell us a bit about your plans, and any specific requirements that you have. We’ll then provide you with an overview of the solution that will meet that business or organizational need along with the setup and ongoing pricing. If you contact us by email or phone you should hear back from us in the same business day. If you contact us from somewhere outside of the US, please just let us know your time zone and the best time to reach you between 8AM and 10PM Eastern Standard Time.